We will fix ANY errors that you have with your system, by either sending you new hardware or just sending you a new SD card to fix any software problems! We will always honor this policy and even offer upgrades to devices as we get better software and hardware! If you receive your system and it doesn't work and you want a refund we will refund you as soon as the product has been sent off back to us.

Don’t worry. You don’t need an internet connection with this console. It can be played anywhere, any time once you have a screen handy.

Currently all our orders are shipping out 1 day after they are placed! Place your order and you'll receive a tracking notification the next day and have your items shipped immediately!

You can definitely add games to your system. We will have tutorials out soon that will show you exactly how to do this, but if you want to know how NOW, just message or email us and we can walk you through it!

Yes! You can play any co-op games with up to 4 players with our device. The 4 USB ports are accessible and work for 4 controllers.

Yes! You can save in any game at ANY time, even in the middle of a cutscene, and then load from that point at any time. The inputs to activate these saves and loads will be printed out on your instruction manual included with your console!